Thank you for visiting and shopping with Atikin Games. The following are the terms and conditions that constitute our Delivery Policy
All orders are processed within 2-3 business days unless your cart contains items that are made to order, in which case you will receive email updates on the progress of your order. Made to order items will state a processing time on the product page.
All UK orders will be shipped with Royal Mail and are calculated per order, orders over £30 will have the option for free 2nd class postage.
International Shipping Policy
All orders will be shipped with Royal Mail. International customers, especially those in the EU may want to consider placing orders through the Etsy store instead due to potential customs charges. Etsy is able to calculate and process sales tax and use an IOSS number for EU orders which at this time I’m unable to do. If purchasing through this website, please check on your local customs and duties that may need to be paid when your order reaches your country.
You will receive a Shipment Confirmation email once your order has been shipped.
Atikin Games is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns & Refunds Policy
Thanks for purchasing our products at www.atikingames.com.
In order to be eligible for a refund, you have to return the product within 14 calendar days of receipt of your purchase. The product must be in the same condition that you received it and undamaged in any way. We recommend obtaining proof of postage.
After we receive your item, we will inspect it and process a full refund minus shipping costs. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.